Vehicle: 08 Chevrolet Silverado

Testimonial: Ease of doing business. Friendly salesperson. Good Service.

“In deciding on a dealership, I wanted a good deal without hassle and Jake Sweeney gave me what I wanted.”

Vehicle: 2008 Mazda CX-7

Testimonial:“Dear Mr. Sweeney, We leased a 2007 Mazda CX-7 through your dealership back in September of 2006. Although we absolutely loved this model of vehicle, unfortunately our particular car quickly developed some performance and reliability “issues.” The vehicle had to be brought in for service several times. Although we were quite satisfied with your service department’s attempts to rectify all problems, we became more and more frustrated. Finally, in December 2007, we contacted Mazda (Corporate) about all the service issues, hoping they would do something to help us. Initial contact with them was favorable, but subsequently attempts at contact with them became unbearable. We seemed to get only the run-a-around with lots of promises of call-backs that never came, and lots of phone messages from us that went unanswered.

On February 18, we stopped by your dealership, and met with Sales Manager, Robert Sabbagh, Service Manager, Rhonda Bradford, and Salesman, Steve Putt, sharing our dissatisfaction with how Mazda Corporate was not communicating with us, and how hopeless we felt our situation was. We don’t really know who to thank the most but, from that point on things started happening, and happening fast. Within ten (10) days, our 2007 vehicle was appraised and a settlement offer (trade assistance) was received from Mazda. Because the terms of that offer did not appear favorable to us, we thanked Robert for his efforts but, sadly told him to just forget it. Instead, he re-contacted Mazda Corporate and called back within a few hours with a new offer – one that we did find acceptable and we closed on the lease of a brand new 2008 CX-7 the very next day.

Had it not been for the help of Robert, Rhonda and Steve we honestly think that our situation would never have reached a happy conclusion. Their efforts in resolving our frustrations with the “old” vehicle and with Mazda Corporate have certainly made a lasting impression with us. Because of their collective efforts, we look forward to returning to Jake Sweeney Mazda for all of our vehicle servicing needs, as well as our new vehicle needs when the time comes. Thanks for having a professional team we can rely on.”

Vehicle: 2008 Mazda MAZDA5

Testimonial: “Hi Keith, Just want to say it was a pleasure to deal with you today my wife loves her car. Since I moved to this country 10 years ago I have dealt with small town car salesmen and bought approx 20 vehicles for my company and always liked dealing with them as they don’t push really hard for the sale only a couple of times I have quoted vehicles for my company from city dealers in indy and cinci and got harassed with phone calls and emails for months afterwards which totally put me off for life.

Today we needed a new car for my wife and couldn’t afford to go to a local dealer as we have done in the past as there is no Mazda dealers nearby, (when it is company money and 30k per vehicle in cash is available) so I wasn’t looking forward to dealing with this today as I expected to be harassed into a quick sale and calls every 10 minutes as we didn’t plan to buy today just look.

I don’t mind the occasional call or email after the purchase but the constant phone calls I had from some of these dealers and when in their showrooms was beyond a joke.

You surprised me I didn’t feel pressured at all and even though the process took a long time (I’m used to paying cash with your company which makes things quick).

Your sales technique of being helpful and not pushy just doing whatever we asked really impressed me today and we will definitely work together again as long as the Mazda proves reliable for the wife.

Thank you for a good job done and you can pass this on to your boss if you like full marks from me.”

Vehicle: 2004 Saturn Vue

Testimonial: “The friendliness of the staff made my visit to Jake Sweeney a good experience. I never felt rushed to make a decision. The staff showed their utmost concern in making sure that I was getting the best deal on the vehicle. I know that the staff had to go out of their way to take additional steps in order to get me approved based on my current credit history.”

“In deciding on a dealership, I wanted to make sure that they were looking out for me and making sure that I got the best deal possible and Jake Sweeney gave me what I wanted.”

Vehicle: 2008 Chevrolet Colorado

Testimonial: “Where do I start. Jake Sweeney had a great website so I know exactly which vehicle I wanted before I even stepped on the lot. Plus, I wanted to work with Jeff Hallet again. He made everything automatic and easy. Plus, Jeff and the staff truly had to go the extra mile when a storm knocked out the power. Jeff and the rest of the staff worked around my busy schedule to get me into that truck as soon as possible. I felt treated with respect every step of the way. Plus, Jeff has a great combination of expertise and friendliness. Because he’s so down to earth and approachable, I think it’s easy to take for granted how much he knows about the vehicles, the process and what customers like me need, to be taken care of.”

“In deciding on a dealership, I wanted the same friendly, responsive and thorough experience I received the last time. That’s why I came back to Jeff Hallet and Jake Sweeney.”