Frequently Asked Questions

Sales & Financing
Q: Do I need to make an appointment for a test drive?
A: You do not need to make an appointment for a test drive, just stop right in! If you are on a tight schedule, however, you may want to set up an appointment with one of our sales consultants so that we may better serve you.

Q: Are you open on Sundays?
A: We are open on the last Sunday of every month from 12PM to 5PM, stop in and see us!

Q: What is the phone number for Jake Sweeney Chevrolet?
A: You can reach our sales department at (513) 782-2824, our service department at (513) 782-2826, and our parts department at (513) 782-2829.

Q: Can I apply for Financing online?
A: Yes, you can! We have an easy, quick pre-qualify online form that lets you see financing offers based on your credit without requiring any sensitive information such as your social security number or date of birth.

Q: How do I trade in my car?
A: When you visit our Chevrolet dealership, our sales consultants can assist you in trading in your car. We have an onsite appraisal center as well as an online value your trade tool if you would like an estimate on how much your vehicle is worth.

Q: What is the difference between Pre-Owned and Certified Pre-Owned (CPO)?
A: A Certified Pre-Owned vehicle has been previously owned, usually with no more than 60,000 to 80,000 miles and is no more than 5 to 7 years old. CPO vehicles are backed by the original manufacturer and is subjected to a rigorous, multi-point inspection. Certified Pre-Owned cars come with an extended warranty from the original date of service that is good at any dealer in the country. If there are any damaged or worn parts that are found during the multi-point inspection of a CPO car, those parts are replaced before being offered for sale. To get this same service when buying a used car, the buyer must pay for an inspection and any subsequent repairs. A CPO vehicle includes an extended warranty, a limited bumper-to-bumper warranty, and a number of services such as 24-hour roadside assistance. A used car usually only offers the remainder of the factory warranty if it is still in effect.

Q: What is the difference between Leasing and Financing?
A: The biggest differenced between leasing and financing a car have to do with exactly what you pay for as well as what responsibilities or obligations you may have. Listed below are some of the major differences between the two.

Ownership
  • Lease: You don't own the car; you are paying to use it for a fixed period of time. Once the term ends, you can either return or buy the vehicle.
  • Finance: You own the vehicle and can use it anyway you like for as long as you want. You can add any customization or modifications that you like.
Down Payments
  • Lease: Usually includes the first month's payment, a refundable security deposit, down payment, taxes, registration fees, and any other applicable fees.
  • Finance: Usually includes the cash price or a down payment, taxes, registration fees, and any other applicable fees.
Monthly Payments
  • Lease: Most of the time, lease payments will be lower than financing payments because you are only paying for the depreciation of the vehicle during the time you are leasing it plus interest, rent charges, taxes, and fees.
  • Finance: Loan payments are usually higher than leasing because you are paying for the entire value of the car.
Early Termination
  • Lease: If you would like to end your lease early, you will have to pay early termination fees. These fees usually can cost as much as sticking with the rest of lease's term.
  • Finance: You can sell or trade in a vehicle whenever you want. The money you make selling your car can be used towards paying off the loan.
Distance Restrictions
  • Lease: Most leases have an annual limit on how many miles you can drive the car. Once that limit is hit, you will incur an extra charge per mile.
  • Finance: You can drive your car as much as you want. The only disadvantage is how the mileage will affect resale value.
Whether or not you want to lease or finance depends greatly on your long-term intentions. If you are the type of person who likes to have a new car every few years, leasing makes much more sense financially. However, if you intend to buy a car and keep it for the life of the car, financing would be a better option for you. 

Service & Parts
Q: How important is car maintenance?
A: Having your vehicle serviced at the recommended time and mileage intervals is the best method of keeping your car or SUV in top running condition and preventing unexpected repairs.

Q: How often should I service my car?
A: Chevrolet has a recommended maintenance schedule you can follow. You can find the schedule in your owner's manual or view our quick view version online here

Q: How do I know when to change my oil?
A: Depending on your model, there may be several methods for reminding you of when an oil change is needed on your vehicle. Most models do have an electronic reminder that can be set and reset through your vehicles instrument panel menu. The standard recommendation from Chevrolet is every 7,500 miles. Ask one of our Service Advisors for more details on how to set up these electronic reminders, or you can schedule an oil change with us online.

Q: Does Jake Sweeney Chevrolet have a shuttle service?
A: Yes, Jake Sweeney Chevrolet does have a shuttle service. Whether you would like to go to Tri-County Mall, a restaurant nearby, or work, we can take you there. Just let your service advisor know and we would be more than happy to arrange our shuttle service to pick you up

Q: How do I pair my phone to Chevrolet MyLink with Bluetooth?
A: Below are the steps to connect either your iPhone or Android device to your Chevrolet MyLink using Bluetooth. As long as your Bluetooth is turned on on your phone, it will connect to your car every time you get in it once you have paired it. this feature will allow you to accept and make calls as well as send and receive text messages all while not having to reach for your phone while driving.

For iPhones:
1. With the car running, select the settings icon from the home screen on the display of your car
2. Select Bluetooth from the menu
3. Select pair new device
3. On your phone, select the settings icon
4. Select Bluetooth on your phone, and make sure that it is enabled
5. Select Chevrolet MyLink
6. Select "Pair" on your phone, and "Yes" on your car display

You have now paired your iPhone to your car!

For Android:
1. With the car running, select the settings icon from the home screen on the display of your car
2. Select Bluetooth from the mylink settings menu
3. Select pair new device
4. On your phone, open up the settings app 
5. Select Bluetooth on your phone, and make sure that it is enabled
6. Select Chevrolet MyLink from the device list and pair the device

Your Android phone is now connected to the Chevrolet MyLink system!

Q: How do I pair my garage door opener to my Chevrolet?
A: Listed below are the few easy steps that will walk you through pairing your universal garage door opener with all Chevy models.This feature is a convenient way to get out the door or into your house quickly.

1. Hold down the first and third garage door buttons that are located on the ceiling of your car above the center console for 20 seconds or until the interior lights of your car begin to flash.
2. Once the ceiling lights are flashing or you have held the two buttons for 20 seconds, choose the button you wish to program and hold it while simultaneously holding the open/close button on your garage door opener
3. Next, exit your vehicle and press the learn button on your garage door opener, this may require a ladder depending on where your opener is connected in your garage.
4. Reenter your vehicle and press the programmed button on your car for at least 2 seconds. The lights on your garage door opener may flash at this time to indicate it is learning. Generally the garage door opener will learn the paired button on the second press.

Q: Does Jake Sweeney Chevrolet sell genuine OEM parts?
A: Yes, we do sell genuine OEM parts that are tested, proven, and backed by the General Motors tradition of quality. You can visit our parts department at Jake Sweeney Chevrolet or order your parts online through our parts portal and have them shipped directly to your door.

Q: Where can I buy accessories for my car?
A: We offer a vast array of Genuine OEM Accessories such as All-Weather floor mats, tow hitches, bike racks and more. Just visit our Parts & Service Departments for more details or you can shop our online accessories store.

Contact Us

Jake Sweeney Chevrolet

33 West Kemper Road
Hours & Directions Cincinnati, OH 45246

  • Sales: (513) 782-2824
  • Service: (513) 782-2826
  • Parts: (513) 782-2829

Hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Call First
See all department hours

Dealership Hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Call First

Parts Dept. Hours

  • Monday 7:30am - 6:00pm
  • Tuesday 7:30am - 6:00pm
  • Wednesday 7:30am - 6:00pm
  • Thursday 7:30am - 6:00pm
  • Friday 7:30am - 6:00pm
  • Saturday 8:00am - 12:00pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30am - 6:00pm
  • Tuesday 7:30am - 6:00pm
  • Wednesday 7:30am - 6:00pm
  • Thursday 7:30am - 6:00pm
  • Friday 7:30am - 6:00pm
  • Saturday 8:00am - 12:00pm
  • Sunday Closed

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